Data Recovery

All types of memories currently used are delicate systems with a limited life cycle; they can still fail at any time and for no specific reason and are not designed to be repaired: simply replacing them with new ones is much more cost-effective than having them repaired.

However, when the lost data is essential for our work or has considerable sentimental value, we must intervene to extract it from the memory on which it was stored using specific tools, experience and techniques. This is a time-consuming process.

Sometimes you unintentionally erase work or personal data, format the media, or the memory is damaged due to falls or shocks; sometimes it simply stops working for no apparent reason. If you don’t have a backup, you should contact a data recovery lab in the hope that recovery is technically possible.

Data is usually backed up on a regular basis in the professional or business environment. Nevertheless, even with RAID systems, in special circumstances or for unforeseeable causes, important data is sometimes lost and no copy is retained.

sistemITec has a laboratory specialised in data recovery not only from Hard Disk and SSHD, but also from any other digital media such as SSDs, RAID systems, USB Pen drives, Memory Cards, Professional Compact Flash, SD cards, microSD’s, monolithic memories, smartphones and tablets.

Our services focus mainly on data recovery from non-functioning or physically damaged memories; our highly professional approach allows us to successfully intervene even in the most complex cases of data loss. We recover data in 90% of cases thanks to the use of state-of-the-art and constantly updated instrumentation.

We can recover up to 100% of the data if the media is faulty but not excessively physically damaged, the client has provided us with accurate information about what happened, and there have not been any previous interventions.

Before any intervention, a visual, physical and logical diagnosis of the support is necessary in order to determine the chances of success, the time frame, and costs of recovery. A quote is then issued which may or may not be accepted by the client. Since each case presents its own peculiarities, with technical variables and unforeseen events that can only be detected during processing, any necessary changes to the estimate are always discussed and agreed upon with the customer. 

It is very important to note that even when recovery is considered possible and a quote is issued, this cannot be guaranteed in advance for technical reasons: sometimes recovery is impossible because of excessive damage that can only be detected once the intervention is almost complete.

For this reason, the customer is only billed for the costs indicated in the estimate if the recovery of data has been successful.

Unfortunately, errors due to recovery attempts made without the appropriate tools and the necessary experience cannot be remedied later, so it is essential to contact a specialized laboratory to ensure that everything possible is done to recover your data.

We cannot stress the importance of avoiding a “do-it-yourself” approach, even if undertaken with the best of intentions. A tiny mistake could lead to the permanent deletion of the data, and data which no longer exists cannot be re-created.

The data recovery sector is very distinctive because it requires tools, software, specific knowledge and experience as well as ongoing training and constant updating. Only laboratories dedicated exclusively to this activity can guarantee high-quality service to meet your needs.